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Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.  Almost all of PRW products prices include shipping and taxes so there are typically not additional fees with purchasing a registration or merchandise product. 

Q: How can I contact PRW staff with a problem or concern?  We are a small company and most of our employees are range staff.  We currently at the moment don't pay someone to answer the phone 24/7.  We do however take voicemails and emails very seriously and will answer most within hours.  Sometimes we are out of the office at some desolate training location "off the grid" and will do our best to return your messages as soon as we can.  Our toll free number is 1-877-860-9475.  Our email address is admin@precisionrifleworkshop.com.